COSSIGA SINGAPORE PTE LTD and its affiliated companies (together herein referred to as “COSSIGA”, the “Company”, “we”, or “us”) are firmly committed to protecting your privacy. COSSIGA appreciates your interest in its products and your visit to this website. Your privacy is important to us and we want you to feel comfortable visiting our website. Personal data collected during visits to our websites are processed by us according to the legal provisions. With this privacy policy (“Privacy Policy”), we would like to inform you about our security measures.
1. Conditions of use
By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to stop using the website accordingly. COSSIGA only grants use and access of this website, its products, and its services to those who have accepted its terms.
2. Personal data
Personal data is any information relating to an identified or identifiable natural person; identifiable is any natural person who can be identified directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier or one or more special features that express the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person. This includes information such as your first and last name, your address and email address, your telephone number or your birthday.
Personal data can be in any form (e.g., paper, electronic, video, audio). COSSIGA is committed to take necessary steps to ensure that all personal data processed by us is processed fairly and lawfully. All of our employees, data processors and third party service providers who have access to personal data are obliged to respect the confidentiality of personal data and comply with this Privacy Policy.
We collect personal data only when you submit it to us, through registration, completion of forms or e-mails, as part of an order for products or services, inquiries or requests about products being ordered and similar situations in which you have chosen to provide the information to us. The database and its contents remain at COSSIGA or stay with data processors and servers acting on our behalf and responsible to us.
We will retain control of and responsibility for the use of any personal data you disclose to us. Some of this data may be stored or processed at computers located in other jurisdictions, such as Singapore, whose data protection laws may differ from the jurisdiction in which you live. In such cases, we will ensure that appropriate protections are in place to require the data processor in that country to maintain protections on the data that are equivalent to those that apply in the country in which you live.
3. Collection and processing of personal data
You can use our website without disclosing your personal data. You are not required to provide personal information as a condition of using our website, except as may be necessary to provide you a product or service or communicate with our website at your request. The following explains how we collect, process and use your personal data on our website:
i. Data when visiting our website
When you use our website, data may be processed in order for you to be able to communicate with our website or for security purposes, such as preventing improper access, trouble shooting or testing. Data we collect may include the name of your internet service provider, the website that you used to link to our website, the date and time of your visit, the websites that you visit from our website and your IP-address. This processing is necessary for providing our services or is based on our legitimate interest in the handling of communication. We assume that this is also in your interest, as the website cannot be displayed without this communication. You can object to the processing of your data for this purpose at any time without giving reasons with effect for the future. However, we would like to point out that the processing of your personal data can be processed even after an objection has been raised to the website, as it is not possible to stop the processing necessary for technical reasons for individual users of the website or in general. Thus, there are compelling grounds for processing which outweigh your interests, rights and freedoms. If you wish to prevent the processing described above, simply refrain from visiting our website. Such data is deleted after a session, unless a security incident requires longer storage for investigation of documentation purposes.
ii. Data for setting up a customer account
If you set up a customer account on our website, the personal data you provide (e.g. name, address, e-mail address, telephone, title and access data) will be stored and processed in COSSIGA’s customer database. This data is processed in order to fulfil a contract or pre-contractual measures. You can deactivate your customer account at any time and/or object to the further storage and use of your personal data for this purpose without giving reasons with effect for the future by contacting the contact address given below. In the event of an objection, we will delete your personal data immediately. In case of deactivation of the customer account we will also delete your customer account.
iii. Your contact via contact form or email
If you contact us (e.g. via contact form or email), your personal data that you provide us in the contact form will be stored and processed by COSSIGA. Which data are collected in the case of a contact form can be seen from the respective contact form. These data are stored and used exclusively for the answering of your request and/or for the establishment of contact and the associated technical administration. The processing of this data takes place for the fulfilment of a contract or pre-contractual measures or the processing is also in our legitimate interest, without conflicting interests outweighing your interests in this respect, since the processing of these requests is in our mutual interest.
After the processing of the request has been completed, we will keep the correspondence only insofar as statutory, legal retention periods or statutes of limitation exist or further storage is required to assert, exercise or defend legal claims.
iv. Disclosure
We may disclose your personal information to third parties in order to enforce or apply this Privacy Policy and other agreements or to protect the rights, property, or safety of COSSIGA, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction or with a payment gateway offered by a banking institute in our online-shop, to process payments for ordered products. We also may provide personal data to government agencies and regulatory and legal authorities as required by law or regulation. This kind of disclosure may be required for compliance with a legal obligation, or necessary for the performance of a task carried out in the public interest or may be based on our or a third party’s legitimate interest. In the latter case you have a right to object to such use, however, we may then still process the data if we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms; or in case this is required for the establishment, exercise of defence of legal claims.
